• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Finally, you can manage your Google Docs, uploads, and email attachments (plus Dropbox and Slack files) in one convenient place. Claim a free account, and in less than 2 minutes, Dokkio (from the makers of PBworks) can automatically organize your content for you.

View
 

IT Essentials

Page history last edited by Anthony Worsham 6 years, 3 months ago

Table of Contents (click to go to topics) 

  1. Powerchart Hints and Important Information
    1. Use the Insulin MPage for all your diabetic patients
    2. Update Your Table of Content to Inpatient View
    3. Document Viewing
    4. Customizing Powerorders View
    5. Send out labs
    6. Co-signature
    7. Increase in lab orders
    8. Print a one-page "round-report" on your patients
    9. Quick time set for your orders
    10. "+" sign
    11. Changing how you view the orders
    12. Reporting orders that were placed by providers in Powerorders but were not done
    13. See the list of discharged patients for your team
    14. To see a list of antibiotics given to a patient for an encounter
    15. An easier way to order patients labs and studies after they leave the hospital
    16. Process for patients in the hospital going to surgery
    17. To access Powerchart from off-site
    18. How to handle Locked Orders
    19. Did you know that you can magnify your font size (easier on the eyes) while you are writing or modifying a note?
    20. IMPORTANT SAFETY ABOUT MEDICATION ORDERING FOR INPATIENT
    21. Interval Dosing for IV anti-infectives
    22. To set "Inpatient Provider Progress Note" as Default so you do not have to choose it when starting a note
    23. To limit the number of document types or to add other types of notes to your default list (clinic note, inpatient provider note, code note, procedure note, etc...)
    24. To set folder options so that Progress Notes or Consult Notes are automatically expanded in the folder list (this allows you to see all notes without having to double click the folder and sub-folders)
    25. Preparing for rounds efficiently in the early AM
    26. Editing or changing an existing Autotext template using the same name
    27. How to print the laboratory results or any other results that are longer than what is shown on the screen?
    28. How to order patients labs and studies for after they leave the hospital
    29. The current procedure for ordering sputum collection for AFB
    30. How you add a prescription printer for any floor to the list of your favorite printers
    31. Mutidisciplinary Summary of Care (MSOC)
    32. The Interactive/I&O view in Powerchart
    33. How to find the schedule for a medication or lab quickly when ordering them
    34. How to print an EKG (or any scanned document)?
    35. How to allow a patient to take a medication from his/her own stack of home meds
    36. How to Undelete a note or part of a clinical note:
    37. How to get a list of DVT prophylaxis on all your patients on any team
    38. How to see the number of patients on each Inpatient Medicine team (including the Gold team) as well as the cumulative number f patient on all teams all at once:
    39. Ordering a Barium Swallow Correctly 
  2. Groupwise Hints and Information 
    1. Always use the Groupwise Client if given the option
    2. Setting up Groupwise email and calender on your Mobile Phone 
    3. You can change the Groupwise search for email addresses to be done by last name by following these steps:
    4. How to read and edit PALS admission information
  3. Other IT Topics 
    1. Accessing iSite from off-site
    2. See your paystub on line.
    3. How to change the font size on the screen immediately (does not work in Powerchart)
    4. How to look at prior abnormal cardiac tracings from telemetry monitors located at nursing stations
    5. How to set up a "custom greeting" on your beeper
    6. How to get access to Citrix Applications from mobile devices
    7. How to change passwords
    8. How do I use pager voice mail?

 

 

Powerchart Hints and Important Information

Use the Insulin MPage for all your diabetic patients

This graph will give you one view to see all CBGs and insulin administration with doses, VERY USEFUL!

  • Click Custom  Views
  • Click Insulin Report
  • You can also access from CACHE by double clicking on the Insulin Notification   

Update Your Table of Content to Inpatient View

 

Document Viewing

Did you know that right under the main menu in Powerchart there is "document viewing" which can be used to organize your viewing of the documents?  This is very helpful and very time-saving.  It may take you a short time to set it up to make it suitable for you but from then on, you will see that you will save a lot of time.  To see how "document viewing" works, click here: DocumentViewer.doc.

Customizing Powerorders View

Customizing your Powerorders View in Powerchart is a tool that will save you time and also helps for better patient care.  Understanding this may take some time but is worth it.   To see how you do this click here: CustomizePowerOrders.doc

Send out labs

If you see "(SO)" after a lab order on Powerorders, it means that it is a send out lab by Tricore and that it takes longer than usual amount of time for the results to come back.

Co-signature

Please sign all orders requiring co-signature within 72 hours.  This is a requirement for the hospital to be able to maintain Medicare funding.  To see and sign these orders, go to "message center"  in Powerchart and click on "orders".  Please note that only verbal orders (which should be done only rarely or in reality only in cases of emergency) and nurse-created orders require a co-signature from a provider.

Increase in lab orders

Ordering labs has increased dramatically.  Please think carefully before ordering labs on your patients.  Questions to ask yourself before ordering labs on your patients:  1) Would the results of the lab change the management of the patient even if abnormal?    2) Can the lab test be done less frequently than it currently is?    3) Can the lab test be ordered as an individual test rather than as a panel (e.g. a Hgb in place of CBC or K in place of Chem 7)? 

Print a one-page "round-report" on your patients

  • Go to patient list and chose as many patients as you want.
  • Click on “task”
  • Click “reports”
  • Checkmark the box by “rounds report summary”
  • Chose a printer destination
  • Click on print and there you have it.

Quick time set for your orders

In Powerchart, when ordering something for which you are prompted for time or date, a quick way of getting that same day’s date is to type “T” where date is requested and a quick way of getting that moment's time is to type “N” where time is requested.  Sometimes these fields are automatically filled and in that case you don’t need to do this anymore.

"+" sign

Ever noticed that there is at times a small "+" sign in a small circle to the left side of some of the orders on Powerorders?  If you click on this, you will see information on prior similar orders.

Changing how you view the orders

You can change the way you view orders in Powerorders by clicking on the Elipsis (a box with three dots in it) located to the right side of the "display" box and changing the settings to what you want and then "save as" whatever you want.

Reporting orders that were placed by providers in Powerorders but were not done

This is a patient safety issue and should be reported on the "Patient Safety Net".  To do this, to go UNM intranet and click on "patient safety net" on the right side.  Please make sure you report every one of these problems no matter how small the problem is.  Remember that if your complaints are not heard by the patient safety net, the problem will continue to go on.  Lets try to make the system more efficient and safer for the patient by using this tool.

See the list of discharged patients for your team

  • In Powerchart, go to "explorer menu" and sign in.
  • Click on "main menu"
  • Click on "provider reports"
  • Click on "two weeks discharges"
  • Find the medical service (e.g. medicine silver)
  • click on "execute bottom on the right hand corner.
  • Now you have the list of discharged patients with the following information:  Patient's name, MRN, DOB, sex, reason for visit, admit date, discharge date, and home phone number

To see a list of antibiotics given to a patient for an encounter

  • Go to Powercharts and sign in to "explorer menu
  • Click on "main menu".
  • Click on "pharmacy"
  • Click on "active order report"
  • Click on antibiotics order for an encounter
  • Enter the encounter FIN number (you can see a list of encounters with their FIN numbers under the "patient information" in Powerchart.
  • Click on "execute" on the right lower corner of the screen.

An easier way to order patients labs and studies after they leave the hospital

  • Go to Power Orders and click "Add"
  • In the Search box type "follow" or "appointment"
  • Below Search Box click "Follow Up Appointment" or "Appointment (Follow up)"
  • At page bottom in "Order details" tab click "Follow Up Instructions Continued" or "Follow Up Instructions"
  • Type exactly what lab or study you want and when you want it in "Detail values" box
  • Click "Sign"
  • HUC will order your study/lab (assuring encounter is created and order will not autocancel)
  • HUC will put newly ordered test/study in the Discharge Instructions (so patients know about it)
  • HUC will contact provider if there is any trouble completing the order
  • *For now, process is for labs and studies (e.g. Chem 7, CT Chest, etc.).
  • *Continue to "ad hoc" actual f/u appointments (GI, Neuro, et).

Process for patients in the hospital going to surgery

Floor Preop OR PACU Floor (ICU to OR to ICU Process will remain the same):

  • Orders will not be discontinued when coming from the floor into preop holding
  • By not discontinuing orders we will not have tests and other orders discontinued that need to be done.
  • Anesthesia will review medications to see if any such as antibiotics should be administered during the surgery.
  • Post surgery the Anesthesia PACU powerplan will be initiated and followed. The medications state that these orders should only be done in the PACU.
  • When Anesthesia is finished and performs handoff, anesthesia or the PACU nurse will discontinue the Anesthesia PACU powerplan (If for some reason these orders are not discontinued the floor team or nurse can discontinue the powerplan and the orders will state they should only be used in the PACU)
  • The procedure for post surgery will be for the team responsible for the patient post surgery will review all the orders and change as appropriate and place the transfer order that has the attestation that all orders have been reviewed.
  • An abbreviated postop powerplan to cover specific care of the patient post op can also be placed by the surgery team and will be placed in the planned state by the surgeon post op and initiated by nursing staff when the patient arrives on the floor or in PACU if the patient is awaiting a bed. The power plan has a statement at the bottom of the power plan that the plan is complete and ready to be initiated.
  • If the Primary Service is using a new complete Powerplan, they will perform Medication Reconciliation and are responsible for discontinuing all appropriate previous orders before initiating their new Powerplan.

To access Powerchart from off-site

  • Go to https://receiver.health.unm.edu  
  • At the blue and black loginpage, log in with your HSC Net ID
  • In the left pane, click on powerchart icon and log in.

How to handle Locked Orders

  • The orders may be locked when two users are tryting to enter orders at the same time.
  • An lert will display telling you that another user is putting orders in the computer and therefore you have to wait till that user is done before you can put your own order in.  This alert also specifies who the other user is.
  • The lock will normally break if there is no acitivity by the other user in 15 minutes.
  • In rare occasions the lock can go on for a much longer period of time if the order profile is locked or if the other user is putting orders in one at a time and spending a few minutes inbetween doing other things (such as answering pages, etc) since the 15 minutes lock out period will restart everytime that user is putting a new order in or is using the powerorder menu.
  • Please contact the other user who has locked the profile to ask if he/she could finish their order quickly and sign out of Powerorders.
  • You can also try to call the pharmacy or your PCAP (Patient Care Area Pharmacist) who can unlock the profile for you. 

Did you know that you can magnify your font size (easier on the eyes) while you are writing or modifying a note?

  • Click on the magnifier with a plus sign on it on top of the screen as you are writing or modifying a note and the font size will increase.  You can click on it more than once if you want more increase in font size.  Your note will still be saved in the same font size as other notes once you are done.  

IMPORTANT SAFETY ABOUT MEDICATION ORDERING FOR INPATIENT

When ordering a medication, it is important to account for the ordering time and standard hospital administration times.  If a medication is ordered after the standard time, the medication will not be given until the next standard time based on the frequency of the medication.  Therefore, if it is a once-a-day medication ordered at 0940, it will not be given until 0900 the next day.  The reason for this is the standard administration time for a once-a-day medication is 0900 and Cerner is programmed to default to the next standard administration time.  This logic applies to all routine medication orders and frequencies except for iv anti-infectives (see "Interval Dosing for IV anti-infectives" below.  However, if you need the first dose to be given sooner, it will take two extra clicks.  Under the “details” tab of the medication order, select First dose priority and change this to NOW.  This tells the pharmacist and nurse that the first dose of the medication is to be given now.  The next dose will be on standard administration time. 

Interval Dosing for IV anti-infectives

  • To improve pt care, Interval Dosing Frequencies have been applied to all IV anti-infectives in the Ad Hoc Order Sentences, Powerplans, and Care Sets.
  • Interval Dosing Frequencies establish the administration times for medications based on the "First dose date and time" in the order details.
    It does not depend on a pre-determined standardized dosing time.
  • For ROUTINE orders with Interval Dosing, the first dose time is defaulted to the top of the next hour.
  • For STAT and NOW orders with Interval Dosing, the first dose time is defaulted to the current time.
  • Subsequent doses for STAT, NOW, and ROUTINE are rounded to the top of the appropriate hour.
  • You may adjust the "First dose date and time" in the order details section of the medication as needed.
  • IMPORTANT: If you Cancel/Reorder a medication with Interval Dosing, it will reset the "First dose date and time" as described above.
    You must adjust the "First dose date and time" to indicate when you wish the scheduled dose to be given.
    For example:    Ceftriaxone ordered Q 12 hr (int) with next dose due at 1600.  If you Cancel/Reorder this Ceftriaxone at 0830, the "First dose date and time" will defaul to 0900 as the computer sees this as a new order.  To avoid dosing early at 0900, change this time to  "1600" in the "First dose date and time" to place back on the appropriate schedule.
    Pharmacy and Nursing are aware and will also be screening for this.

To set "Inpatient Provider Progress Note" as Default so you do not have to choose it when starting a note

  • Open Powerchart, click "menu" tab on left, and select clinical notes.
  • On top menu bar select 'Documents', then click on 'Options'.
  • Dialog box will open; in the drop-down menu at the top find "Inpatient Provider Progress Note" and select it.
  • Click OK. (Changes will not take effect until you close and re-open Powerchart)

To limit the number of document types or to add other types of notes to your default list (clinic note, inpatient provider note, code note, procedure note, etc...)

  •  Find the note type you want to add in the left column and double click it, it will show up on the right column
  • Delete any notes from the right column by double clicking them that you do not want showing up
  • Repeat for all the notes types you want (recommend inpatient provider PN, procedure note, and code status)
  • Click OK (Changes will not take effect until you close and re-open Powerchart).
  • **Go onto next step before closing this box, start with "To set folder options .............." below**

To set folder options so that Progress Notes or Consult Notes are automatically expanded in the folder list (this allows you to see all notes without having to double click the folder and sub-folders)

  • Open Powertchart, click "menu" tab on left, and select clinical notes.
  • On top menu bar select Documents, then click on options.
  • Dialog box will open; click on "Index defaults" tab.
  • Double click the folder types you want auto-opened to move it to the right column (consult note, inpatient provider progress note, interim summary-adult, imported TEE, Discharge Summary-adult, etc...)
  • Click OK. (Changes will not take effect until you close and re-open Powerchart).

Preparing for rounds efficiently in the early AM

  • From the "all results flowsheet" for a pt (default page when looking up ap patient), open the previous day's Inpt. Provider Note.
  • Right click in note and click "Add". 
  • Start your new note by autotexting in your progress note template (start a new note everytime, do not copy and paste entire previous days note.) 
  • Highlight and copy the ID (or insert the HPI rubber stamp to import hand-off sheet HPI), A/P, and Hospital Issues from the previous day's note and paste them into the new note. 
  • Stamp labs and meds into your new note.
  • Save and close the note, select open now option and then print... take these with you and fill in the vitals, PE, and changes to the A/P.  
  • Present off of these notes with access to previous days plan.  
  • Open the saved note later and modify as needed, be sure to change the A/P and do not only add to it. 
  • Note: you still have to review labs not on the progress note like blood/urine culture results and f/u on studies - you can do all of this from the daily rounds summary view.

Editing or changing an existing Autotext template using the same name

  • Open a new note
  • Click on "manage autotext" icon (which is approximately the third icon from the right side).
  • Select autotext to be changed.
  • Click on the icon that looks like a sheet with a pencil on it located on top of the "Details" box.
  • Edit the text.
  • Click "OK"  

How to print the laboratory results or any other results that are longer than what is shown on the screen?

  • Highlight all the results that you want printed and then click on "print" which is located to the left of the refresh bar.
  • Please note that if you use the print option under file, you will only print what you see on the screen.

How to order patients labs and studies for after they leave the hospital

  • Go to Power Orders and click "add"
  • In the Search Box type "follow" or "appointment"
  • Below Search Box click "Follow Up Appointment" or "Appointment (follow-up)"
  • At bottom of the page in "Order details" tab click "Follow Up Instructions Continued" or "Follow Up Instructions"
  • Type exactly what lab or study you want and when you want it in "Detail values" box
  • Click "sign"
  • HUC will order your study/lab (assuring encounter is created and order will not autocancel)
  • HUC will put newly ordered study/lab in Discharge Instructions (so patients know about it)
  • HUC will contact provider if there is any trouble completing the order
  • For now the above process is for labs and studies only
  • Continue to "ad hoc" actual f/u appointments (such as GI, Neuro, etc) and not the above-mentioned format.

The current procedure for ordering sputum collection for AFB

  • In Powerorders choose “Sputum-hypertonic therapy (PD)”
  • Under “nebulized saline solution” check 10%.
  • Under “microbiology to be ordered”,  type “AFB times 3 per protocol”
  • Under “respiratory indication/Dx”, type “rule out TB”
  • Under “priority” click on “Routine”
  • Under “give albuterol if indicated”, click  “yes” unless there is a contraindication for this.
  • Under “special instructions”, type “to be done by RT only”
  • The above order will print out to the PFT lab.
  • RT will decide if induction is necessary
  • RT will enter time and collection of all specimens
  • If induction is necessary, patient needs to be NPO for 2 hours.  The RT will tell the patient if the patient needs to be NPO.
  • NOTE:  Orders that are placed past 4pm on Friday till 8am on Monday or on Holidays or in ER may not be seen by floor RT on a timely manner therefore at this point it is recommended that in these situations the floor RT (who is on AMION) be called by the provider to let know about this.  If is patient still in the ER, the ER respiratory therapist should to be contacted by the provider.
  • Some useful facts to know:  
    • AFB stains are run by Tricore over the midnight shift.  This process takes several hours (approximately 4-5 hours) and they are batched together due to the amount of work that takes to do these.
    • The results are reported out the afternoon of the next day.
    • Tricore has stated that they will not throw any collections out for “contamination or bad specimen” as long as the sample is marked “induced sputum”.  Respiratory therapists are aware of this and will mark all collections as such.
    • The goal is to collect 3 sputum collections in 24 hours.
    • Generally this method will allow patients with negative sputum smear results to be released from airborne precautions in 2 days
    • At least one specimen should be an early morning specimen because respiratory secretions pool overnight.
    • 50% of our TB patients are smear-negative.  Therefore 3 negative smears do not rule out TB.
    • Knowing the above, if strong index of suspicion for TB, leave patient in isolation or find another diagnosis.
    • Once sputum has been induced times 3, no need to order more even though yield of culture and smear DOES continue to increase after 3 sputums.
    • Extent of disease is important in smear positivity:
      • 30% of patients with minimal disease
      • 90% of patients with advanced cavitary disease
    • If possible, avoid bronchoscopy on patients with suspected or confirmed TB disease or postpone the procedure until the patient is determined to be noninfectious, by confirmation of three negative AFB sputum smear results.
    • When collection of spontaneous sputum specimen is not adequate or possible, sputum induction has been determined to be equivalent to bronchoscopy for obtaining specimens for culture.
    • TB suspected patients can be discharged if clinically stable before sputum collections are complete unless there are young children at home.
    • Infection control can help facilitate follow up with Department of Health to continue sputum collection as an outpatient. 

How you add a prescription printer for any floor to the list of your favorite printers

  • When you are prompted to chose a printer while you are trying to print a prescription, click on "Other Output Devices"
  • Click on "+" sign to the left of "UNMHSC/University Hospital" to try to expand your options.
  • Click on "+" sign to the left of "University Hospital" to try to expand your options again.
  • Chose the floor that you want to find the prescription printer on and click on it once to see the list of printers on that floor in the box to the right side (Note:  DO NOT click on the "+" sign to the left here since this will not help and will not give you any useful options).  For example:  click on "UH 3-N" once to see the list of printers on 3 North.
  • Select the printer with its name starting with "rx" and right click on it and click on option "add to favorites".
  • You can continue this process for selecting and adding printers for other floors to your list of favorites.

Mutidisciplinary Summary of Care (MSOC)

  • Provides a summary of patient status by shift.  
  • Components are:
    • Nursing problem list
    • Nursing shift summary
    • Respiratory treatment response
    • Respiratory therapy summary
    • Care management summary
    • Social service summary
    • Nutritional summary
    • Physical therapy summary
    • Occupational therapy summary
    • Speech/Language pathology summary
    • Physical therapy wound care summary
    • RN wound care summary
    • RN ostomy care summary
    • Child life summary
    • Pastoral care summary 
  • To view an individual document, click "Results Review" on menu and then click on "Multi-D Summary" and select the specific "summary" of interest.
  • To view a single document, click on "Form Browser" on menu and sort by "Date" or "Form", and select "Multi Disciplinary Summary Form".

The Interactive/I&O view in Powerchart

  • In this menu, there is a "Physician View" which is useful since it has the following:
    • Vital signs
    • IV drips
    • Hemodynamic parameters
    • Neuro parameters
    • RT ventilator
    • Blood gases
    • Common lab values
    • H&P
    • Consultation notes
    • Inpatient notes
    • Procedure notes
  • The view can be set to the last 24, 48, or 72 hours by right-clicking on the blue date range bar.
  • Using the "Customize View" buttom in the upper left corner, you can also customize the time interval, time sequence chronolical or reverse chronological order, or the interval frequencies.

How to find the schedule for a medication or lab quickly when ordering them

As you know, whenever you want to chose an schedule for a medication or lab, you can click on the right schedule on the right side of your order but sometimes you need to scroll up and down to find the correct schedule.  This could be time consuming and as most know, you can find the correct schedule by typing the 1st letter of the schedule (for example "O" for "Once a day").  Many times you still have to scroll down after you type this letter since there are many schedules that start with the same letter.  You can bypass this by typing the first two letters of the schedule (for example "qi" for "qid") but the trick is to do this very quickly. This will not work if you don't type the two letters VERY quickly one after the other.  Give it a try, it work.  This is especially useful for things like "qid" since there are many schedules that starts with letter "q".

How to print an EKG (or any scanned document)?

  • EKG's can be located under "Other Diagnostics View" in the "Results Review" in Powerchart.
  • Open up the EKG that you want to print.
  • Click on the printer icon on the bottom of the screen.
  • NOTE:  the printer icon on the top of the screen will not print the EKG; only the one on the bottom of screen will.  This is true about all "Scanned" documents in Powerchart.

How to allow a patient to take a medication from his/her own stack of home meds

  • To allow a patient to take a medication from his/her home stack that is not available on the formulary in the hospital, we still need to put the medication in Powerorders for documentation reasons.  To do this place this as a "non-formulary medication" order.

How to Undelete a note or part of a clinical note:

  • In clinical notes to undelete a note or part of a note, press "CTRL Z".  Unfortunately this will work only for the last thing that you have deleted and it will not work if you have done other actions after deleting (i.e. typed more text or used an auto-template after deleting).

How to get a list of DVT prophylaxis on all your patients on any team

  • In Powerchart, click on "Custom Views" tab on top.
  • Click on "Dashboard"
  • Under "Med Services", chose the team you want the DVT prophylaxis on under the drop down menu (e.g. Red Medicine).
  • Once you see the list, if you want to change or add DVT prophylaxis for one of your patients, all you have to do is click on the name of the patient and you are taken straight to that patient in Powerchart and you can do the orders there. 
  • If the DVT prophylaxis is not showing on your patient or is wrong, please send an email to ITHelpTicket@salud.unm.edu and explain the problem.  This is the only way we can get this feature to improve and resolve mistakes over time. 
  • It would be a great idea to check this list on your patients at the end of each day or periodically to make sure that they are on the correct DVT prophylaxis.

 

How to see the number of patients on each Inpatient Medicine team (including the Gold team) as well as the cumulative number f patient on all teams all at once:

  •   Go to "Explorer Menu" (a tab on top of Powerchart)
  •   Type your user ID and password in order to get in to the Menu.
  •  Click on "Main Menu" (on the left upper area)
  •  Click on "Provider Reports" (on the left side menu)
  •  Click on "medicine service patient list"
  •  Click on "execute" on the right lower corner of the screen

Ordering a Barium Swallow Correctly 

  • Barium Swallow w/o Speech and Video (to be scheduled through the Radiology department)
    • Indications:
      • Globus (sensation of lump in throat) 
      • Penetrating trauma
      • Evaluate for leaks, masses, strictures, or other esophageal abnormalities
  • Barium Swallow w/Speech and Video (that needs to be scheduled through the Speech department) 
    • Indications:
      • Dysphagia (difficulty swallowing)
      • Odynophagia (painful swallowing)
      • Difficulty swallowing pills 
      • Suspected aspiration
      • Choking or coughing while eating
      • Food stuck in throat
      • Suspected aspiration because of chronic pulmonary problems
      • Postoperative assessment of laryngectomy 

 

Groupwise Hints and Information 

Always use the Groupwise Client if given the option

  • There are many features only available in the client (groupwise icon - NOT using webaccess through a browser).  You can set this up on all your home computers

Setting up Groupwise email and calender on your Mobile Phone 

  • Go to Setting in your mobile phone
  • Go to Email or Calender accounts
  • Chose add Microsoft Exchange ActiveSync Client or Outlook account
  • Exchange Server Settings:
    • Domain/User Name: salud.unm.edu\YOUR EMAIL USER NAME HERE
    • Password: YOUR PASSWORD HERE
    • Exchange Server: hsc-gwsync.health.unm.edu 

You can change the Groupwise search for email addresses to be done by last name by following these steps:

  • Sign in to your Groupwise.

  • Click on Address Book on the top left hand side.
  • Click on “view”
  • Click on “name format”
  • Click on “show last name then first name” (this will take a few seconds to run).
  • Click on “Okay” (This will also take a few seconds to run)
  • You are done.

How to read and edit PALS admission information

(Note: all residents and attendings need to have access to this site through Dr. Sepehr Khashaei. If not, please contact him so that he can get you access to this site).

  • Go to Groupwise
  • Under “Calendar” folder on the left side, click on “PALS” subfolder. 
  • On the calendar, choose the date the PALS call was received.
  • Double click on approximate time the call was received.
  • A new screen will open:
    • Under “subject” type the patient’s name.
    • Under “place” type where the patient is coming from (name of city and hospital).
    • In the big box on the bottom, type in all other information that is pertinent to know about this PALS admission (i.e. patient’s age, sex, why they are coming to be admitted to medicine service, history and labs, etc).
  • Click on “post” (top left side) to submit.
  • You can edit or read the PALS information entered by you or another provider by following the first 3 steps above and just double clicking on the patient’s name as it shows on the calendar.
  • NOTE:  If you use the “calendar” for other reasons and you don’t want the PALS information to interfere with what you already have in your calendar, you can check or uncheck the box to the left side of PALS subfolder name to turn the PALS information part of the calendar on or off.

 

Other IT Topics 

Accessing iSite from off-site

  • Go to https://receiver.health.unm.edu 
  • At the blue and black login page, log in with your HSC Net ID.
  • In the left pane, log in with your HSC Netid again and you will see a folder for PACS.
  • Click on the folder and then click on the iSite icon
  • Log in and remember in the log on to change to Active Directory
  • If you have not done the iSite training, this can be done in learning central (search the catalog using “PACS” and then take the iSite training.

See your paystub on line.

  • Go to HSC main internet.
  • Click on "my.unm.edu" under "portals and intranets"
  • Login with your "UNM Net ID"
  • Click on "Employee Life"
  • Click on "Lobo Web"
  • Click on "pay information"
  • Click on Paystub.
  • From here on is self-explanatory.

How to change the font size on the screen immediately (does not work in Powerchart)

  • To enlarge press "ctrl" and "+" at the same time.
  • To shrink press "ctrl" and "-" at the same time.
  • To reset to original size press "ctrl" and "0" at the same time. 

How to look at prior abnormal cardiac tracings from telemetry monitors located at nursing stations

  •  Click on the space on the screen where the patient is being monitored at the nurses’ station.
  •  You can then see a bigger picture of the tracing on the bottom.
  •  Clicking on “all ECG” on the right side of this will show all the leads in that space.  If you click on “monitor” on the right side, you will get back to the original bigger picture of a tracing on the bottom.
  •  Clicking on “alarm history” tab on top of the big tracing will show you the history of abnormal findings in the patient’s rhythm and rate.  The list of the alarms will show on the left side with time and date and by clicking on each, you can see what happened at that time.  Unfortunately, the alarm history is deleted by the nursing staff quite frequently, so the list that you see may not be a complete list.  You then have two choices:
  1. Go to the patient’s chart and look at the tracings and if abnormal, you can go back to the monitor (knowing the time and date of abnormal tracing) and click on “full disclosure” box that is located above the big tracing and use the bar on the bottom to go back to the specified time and date where you can see the tracing
  2. Click on “graphic trends” and go back and see if any unusual changes in the heart rate (seen by dots located above the continuous line for the heart rate.  You can then write down the time and date for those and go to “full disclosure” and do as explained above.
  • You can see the vitals by clicking on the “vitals” box on top of the big tracing.  Here you can also find the number of PVC’s at given times and may be able to use that to look for abnormal findings under “full disclosure” as described above. 

How to set up a "custom greeting" on your beeper

  • Dial your beeper number
  • As soon as you hear the greeting, dial "0"
  • Dial the star "*" key
  • You will be asked to put a code number in and that is "1111"
  • Dial "11" and then the "*" key.
  • Dial "30" and start recording your custom greeting and dial "1" to stop as soon as you are done.
  • You can now dial "40" to play back your greeting or dial "*" and hang up
  • Your custom greeting has now been set. 

How to get access to Citrix Applications from mobile devices

     For iPhone: Go to App store, enter Citrix Receiver, open. To set up: go to Safari enter URL https://receiver.health.unm.edu,, May safe this to home screen. This is in addition to the Citrix Receiver icon. Enter your HSC net ID and password. Domain: health (this was update by PB on 1/2/14)

How to change passwords

  • Your Powerchart password expires every 3 months. If you would like to keep your UNM passwords up-to-date at the same time, you need to:
  • Cerner Powerchart: From the top menu, select Task > Change Password.
  • HSC Net ID: To change your HSC Net ID password, open your web browser and type in hscpw.health.unm.edu from any system on the HSC wired or "HSC_Secure" wireless network. If you are off campus or accessing the "HSC_Guest" wireless network, please either connect to the VPN first or use the Citrix Access Gateway. Log in to the Novell Identity Manager website using your HSC NetID and current password and follow the instructions on the site to change your password. (Source: http://hslic.unm.edu/usersupport/support/hscaccount.html
  • UNM Net ID: Go to https://netid.unm.edu/.

How do I use pager voice mail?

See the page How do I use pager voice mail? for details on how to review messages, record personal greeting, and change security code.

Comments (1)

Resident said

at 11:52 am on Jan 9, 2013

how to retrieve a voicemail

You don't have permission to comment on this page.